Returns
We accept returns within 14 days of delivery.
To be eligible, the item must be unused, in original condition, in original packaging, and accompanied by proof of purchase.
Non-returnable items
Gift cards, final sale items, and worn or washed clothing cannot be returned.
Refunds
Once we receive your return, we will inspect the item and notify you of approval or rejection. Approved refunds are processed to your original payment method.
Late or Missing Refunds
If you haven’t received a refund, check your bank account, contact your card provider, and then contact us at info@ostapenkotennis.com.
Exchanges
We replace items only if they are defective or damaged.
Return Shipping
Customers are responsible for return shipping costs. Shipping costs are non-refundable.